Contact
Visit us
37-39 Stanley Street
Rockhampton, QLD 4700
Tel: (07) 4922 3888
For Music, Event & Functions please email functions@greatwesternhotel.com.au
For company dine in or takeaway orders please email functions@greatwesternhotel.com.au
For Manager: operations@greatwesternhotel.com.au
Trading hours:
WED – 11am to 10 pm unless booked for special events
THU – 11am to 12 am
FRI – 11am to 2 am
SAT – 11am to 2 am
SUN- 11am to 10 pm unless booked for special events
MONDAY & TUESDAY OPEN FOR SPECIAL EVENTS IF ORGANISED PRIOR
Work With Us
🌟 We Are Looking for Hospitality Staff Across a Variety of Roles! 🌟
We’re in the business of good times – come join us!
Join the Team at the Great Western Hotel & Arena!
Join the team! We are looking for fun, friendly and hard working individuals to fill a variety of roles! Roles include bistro wait staff, bartenders, glassies, gaming staff and function/events staff. If this sounds like you, apply below and we will be in touch.
This isn’t just any venue – the Great Western Hotel & Arena is one of Australia’s most unique pubs and events centres, with live music, bull riding, family fun, and major events happening all year round.
🐂 EXPRESSIONS OF INTEREST – BEEF WEEK 2027 | GREAT WESTERN HOTEL 🤠
We’re getting closer — Beef Week 2027 is only around 8 months away!
And if you know Rockhampton during Beef Week, you know things are about to get BIG. 🔥
The Great Western Hotel & Arena is now taking Expressions of Interest for casual event staff to join our crew in the lead-up to and during Beef Week 2027.
From live music concerts and bull riding to gala events, corporate functions, huge hospitality nights and everything in between — the Great Western has it all!
We’re looking for reliable, energetic people across a range of casual roles, including:
🍻 Bar & Food & Beverage Attendants
🎤 Event & Front of House Staff
⭐ Event & FOH Supervisors
🚚 Event Operations, Bump-In & Set-Up Crew
👨🍳 Chefs & Kitchen Staff
🧼 Kitchen Stewards & Back of House Crew
Whether you’re an experienced hospitality professional or looking to get involved in major events, we’d love to hear from you.
Why join the Great Western crew?
✅ Work across some of Rockhampton’s biggest event nights
✅ Live music, bull riding, gala events, functions & more
✅ Flexible casual work
✅ Fast-paced, high-energy event atmosphere
✅ Opportunities for ongoing casual work before and after Beef Week
📍 Great Western Hotel & Arena | Rockhampton
🐂 Beef 2027 | 2–8 May 2027
👉 REGISTER YOUR INTEREST ONLINE
Head to our website and complete the online application form:
❗ Please apply via the online form so we can keep all Beef Week applications together.
Join Rockhampton’s Most Iconic Hospitality & Entertainment Venue
The Great Western Hotel & Arena, winner of the Golden Steak Knife CQ for three consecutive years, is seeking an experienced and passionate Chef to help lead our kitchen into its next chapter.
Whether you’re a local chef looking for a new challenge or considering a move to regional Queensland, this is a rare opportunity to join a nationally recognised hospitality and events destination and make a genuine impact.
About the Opportunity
We’re looking for more than just a chef. We’re looking for a hospitality professional who takes pride in their craft, leads by example, and understands the importance of organisation, consistency, loyalty, and commitment.
From our busy bistro and restaurant operations to gala dinners, celebration functions, concerts, rodeos, and major events, you’ll enjoy a diverse and rewarding role with plenty of variety. We need someone who can help elevate our food offering while maintaining the standards that have earned us our reputation.
What You’ll Bring
- Trade-qualified chef with strong commercial kitchen experience
- Excellent organisational and time management skills
- A passion for quality food, presentation, and consistency
- Strong leadership qualities and a team-first attitude
- Commitment to maintaining high kitchen standards and food safety practices
- The drive to help take an already successful operation to the next level
- Loyalty, reliability, and a genuine desire to grow with the business
Why Join the Great Western?
🥩 Work in an award-winning kitchen – Golden Steak Knife CQ winner 3 years running
🍽️ Cook across diverse services – busy bistro dining, gala dinners, celebration functions and major events
🎤 Be part of an iconic venue hosting concerts, rodeos and some of Central Queensland’s biggest events
📈 Influence the future through menu development, systems, standards and continuous improvement
🤝 Join a stable and supportive team that values commitment, professionalism and long-term success
🏆 Work at one of Australia’s most unique hospitality and entertainment destinations
If you’re ready to take the next step in your career and help shape the future of an award-winning kitchen, we’d love to hear from you.
👉 Apply online today and be part of the action!
CONDITIONS OF ENTRY
‘Event’ means an event conducted at the Venue, whether it be a dining, bull ride, concert or function;
‘Hirer’ means an entity licensed to use the Venue to present the Event;
‘Manager’ means manager of the Venue or any of their respective agents or representatives;
‘Patron’ means any person who enters the Venue at any time whatsoever, whether as the holder of a ticket or otherwise;
‘Venue’ Great Western Hotel
In addition to the Special Conditions of Entry during public health emergencies, entry to the Venue is subject to the following conditions:
1. Patrons entering the Venue must have a valid Event ticket. All Patrons must have their ticket scanned at the dedicated entrances.
2. On arrival and for the purposes of entry into the Venue for the Event, the Venue may exchange a General Admission ticket for a wristband. Loss, removal or tampering of the wristband may result in denied access to the General Admission floor.
3. Any person entering or attempting to enter the Venue without prior authorisation or not in possession of a valid ticket to attend an Event, will be liable for prosecution.
4. Tickets sold, purchased or used in breach of the terms and conditions of sale may be cancelled without refund or the ticket holder may be refused entry.
If a Patron holds a ticket acquired in breach of the terms and conditions of sale, including being purchased at a premium or from an unauthorised point of sale, the Patron may be refused admission to the Venue. Patrons purchasing tickets via a third party seller (reseller) in excess of 10% of the face value of the ticket, are liable for prosecution. Any issues with tickets purchased via a third party seller (reseller) must be referred to their original point of purchase.
5. A Patron holding a ticket purchased for a ticketed Event at a concessional price must produce their proof of age, or documentation justifying the concession, when the ticket is presented for use or entry.
6. Patrons who have been issued with a complimentary carer’s ticket must collect the ticket from the Venue’s Ticket Box Office on the day of the Event. The holder of the Government issued Companion Card must be in attendance. The holder must present their Companion Card at the Box Office to receive the complimentary ticket.
7. Patrons who are late for an Event may not be admitted until there is a suitable break in the Event.
8. The Patron must only occupy the seat specified on their ticket.
9. The Hirer is responsible for all aspects of an Event. All complaints and claims arising out of or in connection with an Event, including but not limited to, admittance and seating at the Event, shall be directed to the Hirer.
10. If under the legal drinking age, a Patron shall not attempt to purchase and/or consume any alcohol at the Venue. If of legal drinking age, the Patron shall not consume such quantity of alcohol which would be unlawful. As the Venue is a licensed premises:
- Alcoholic beverages must not be taken from the Venue.
- No external alcoholic beverages will be permitted entry to the Venue.
- Intoxicated and/or disorderly persons will be refused entry or evicted from the Venue.
- Alcohol may not be permitted inside the Venue and/or main auditorium or seating bowl at some Events.
- It is an offence for minors to purchase and/or consume alcohol.
- It is an offence to purchase liquor for, or to supply liquor to a minor.
- Persons supplying liquor to minors will be reported to Police. Penalties apply under relevant legislation.
11. On occasions there will be a requirement for all drinks to be decanted. Patrons are advised that drink spillages could occur in which case the floor may become slippery.
12. Patrons are required to be aware that once inside the Main Auditorium lighting levels may vary.
13. Patrons required to show a valid identification (ID) as proof of identity must produce one of the following:
- A valid Passport with a photograph
- A valid Australian Drivers Licence
- A valid Proof of Age or Photo Card
14. For the safety of Patrons during the course of an Event, strollers and prams will not be permitted entry into the seating bowl. Patrons will be directed to the Cloakroom to have the pram or stroller cloaked.
15. Any Patron, 17 years or under, must be accompanied by an adult.
16. Smoking is prohibited in all areas of the Venue except for those specifically designated as a smoking area. Smoking includes the use of electronic cigarettes and other electronic imitations or simulation devices. Patrons who fail to obey a direction from authorised person/s to cease smoking, may be immediately evicted from the Venue.
17. The Hirer, its agents, or the Manager may, in their absolute discretion, conduct searches of Patrons for any items which are prohibited by law or prohibited by these Conditions of Entry. Depending on the Event, walkthrough metal detectors, x-ray machines, visual searches, handheld metal detectors, bag searches and external pat-downs of persons are types of methods which may be used to search Patrons attending the Venue.
Unless expressly authorised by the Manager, possession of the following items is prohibited at the Venue:
- All professional cameras (those with detachable lenses or telephoto lenses);
- Audio/visual recording devices;
- Selfie sticks, monopods and tripods;
- Drones or other remote controlled devices;
- Broadcasting or transmission equipment;
- All electronic tablets measuring greater than 170mm diagonally;
- Cans, bottles (including glass or metal) and containers;
- Eskies or hard cased cooler bags;
- External/Commercial food and drink.
- Strict size limits on all backpacks and bags is in place for most events. Bags larger than an A4 sheet of paper will not be permitted into the venue. For details, please visit the event page of the show you are attending.
- Backpacks of all sizes;
- No prams at concerts or at the managers discretion
- Alcohol and e-cigarettes;
- Illegal or illicit substances;
- Chewing gum;
- Liquids greater than 100ml (e.g. perfumes and aftershaves etc.);
- Large spiked wrist or neck bands, spiked or studded belts;
- Knives, weapons, scissors and chains;
- Lasers and laser pointers;
- Glo-sticks and other such illuminating objects;
- Permanent marker or felt type pens;
- Aerosol canisters;
- Musical instruments including Horns, trumpets, sirens or other noise making devices;
- Banners, posters, flags or signs larger than an A3 sheet of paper can not be brought into the venue.
For some events, signs are completely prohibited ( please check event specific information). - The Manager has the right to review content and has the right to refuse lewd or offensive material of any items or clothing entering the Venue;
- Fireworks or flares;
- Motorbike helmets or any face coverings deemed inappropriate by the Manager;
- Large umbrellas (longer than 300mm when in the closed position);
- Bicycles, skateboards or skates;
- Animals (excluding service animals); and
- Any other item deemed by the Manager in its absolute discretion, to be inappropriate, illegal, unsafe or hazardous in any way.
The Manager reserves the right to, at any time, add items to the prohibited items list.
18. Patrons with any items found to be in breach of these Conditions of Entry may have the items confiscated, be given the option of securing the item themselves, or allowed to utilise the Venue’s Cloakroom facilities IF AVAILABLE. All items checked into the Cloakroom will be subject to a security search prior to cloaking.
19. Patrons are responsible for their own personal possessions and must not leave bags or possessions unattended at any time.
20. All Patrons must wear appropriate attire for a public place at all times, including footwear. Any clothing with lewd or offensive writing, images or imprints may not be worn at the Venue. As designated by federal police The Manager reserves the right to determine whether attire and footwear is appropriate to access the Venue, including in regards to accessing a general admission standing floor and corporate areas.
21. A Patron shall not transmit or aid in transmitting any description, picture, account or reproduction of an Event without the authorisation of the Hirer and the Manager. If the Patron makes such a transmission, description, picture, account or reproduction of an Event which is subsequently confiscated by the Hirer or the Manager or their agents, it shall become the property of the Manager. The Manager, the Hirer, their agents and licensees may utilise the Patrons image or likeness incidental to any photographic record, live or recorded video display or any other visual or audio transmission or reproduction in whole or in part of the Event.
22. Patrons voluntarily assume all risk of all damage and loss – including property damage, personal injury (fatal and non-fatal), economic and consequential loss – whatsoever and howsoever arising (including by negligence) at the Venue including damage or loss caused by the acts or omissions of other Patrons including employees, agents or licensees of the Manager or Hirer or any other person or thing present at the Venue. The movement of Patrons within the Venue and its surrounds will be subject to the monitoring by CCTV cameras, in combination with facial recognition technology.
23. For safety and security purposes, Body Worn Video Cameras (BWVC’s) may be in operation at the Venue. BWVC’s may film, photograph and record audio of any Patron while at the Venue.
24. The Venue has a duty of care to its Patrons and staff and may escalate a medical incident to the Ambulance Service if they determine they are required. Should any Patron require or receive medical treatment while at the Venue, it is imperative that the Patron take all reasonable steps to notify the Manager of the circumstances of the incident and the treatment required or received. The Manager will keep a record of all incidents and treatments, which will be handled confidentially and sensitively. At all times the overriding priority is the health and safety of all Venue staff and Patrons.
25. Patrons may not bring animals into the Venue other than an assistance animal in the company of its registered owner. Service animals must display a companion vest/lead for ease of identification.
26. Patrons of the Venue must not solicit, display, attempt to sell or distribute any goods or advertising, promotional or political materials (or similar) to any other person.
27. The distribution of leaflets, selling of any goods, merchandise tickets or collections at the Venue is prohibited without the appropriate license and the expressed permission of the Manager.
28. The Hirer and the Manager reserve the right to refuse admission to, or eject from, the Venue without compensation, any Patron whose conduct is, or is deemed by the Hirer, the Manager or their agents, to be prohibited, unlawful, dangerous, disorderly or offensive, or who is not entitled to attend that Event, including those who enter a restricted access area or other area of the Venue which is generally not accessible to the general public.
29. The Hirer reserves the right, to add, withdraw or substitute Event participants, and to vary seating arrangements, audience capacity, venues or program times as it deems necessary, and the Hirer’s exercise of this right shall not entitle the Patron to make any claim whatsoever against the Hirer or the Manager.
30. The Hirer or Manager may cancel, delay, interrupt or stop the Event due to dangerous situations, adverse weather or any other causes beyond its reasonable control, and such cancellation, delay, interruption or stoppage of the Event shall not entitle the Patron to make any claim whatsoever against the Manager or against the Hirer except, in the case of the Hirer, for and limited to a ticket for a replacement Event if scheduled or a refund of the appropriate portion of the base price of the ticket if the Event is cancelled and not subsequently rescheduled.
31. No refunds or exchanges are offered except in accordance with applicable laws and where expressly stated on the ticket. Refunds are made in accordance with the Live Performance Australia Code of Practice for Event Ticketing in Australia.
32. A Patron who breaches these Conditions of Entry may be denied access to or evicted from the Venue and/or be banned from attending future Events at the Venue. A Patron may be asked for identification for the purpose of enforcing these Conditions of Entry, including prosecution or other law enforcement purposes.
33. Patrons must not enter restricted areas without appropriate accreditation or approval from the Manager. Restricted areas include the field of play, performance areas or any other area deemed as restricted by the Manager or Hirer. Violators are subject to eviction and/or prosecution under relevant trespass legislation.
34. Patrons acknowledge and accept that these Conditions of Entry may be amended at any time.
35. By entering into the Venue, a Patron consents to these Conditions
National Companion Card
Companion Card holders receive a second ticket for their chosen companion at no cost. Bookings are made by calling the ticket provider for the event. If this is OZTIX they are contactable on 1300 762 545 or contact online here You will need to provide your card details when booking. Find more information on this program at the Department of Communities website.
Accessible Seating
Our venue has dedicated seating options for patrons using wheelchairs and their guests. You can enjoy the performance from specific areas dependant on each event (different layouts apply per event). Give us a call on (07) 49223888 and speak to Mieke discuss the best seating options for your needs.